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Common Questions
Is Remble free?
Providing affordable access to quality health and wellness resources is important to us, so we make certain portions of the app free to use, including daily relationship content. For those interested in longer guided journeys and more extensive practices and exercises, we also offer a premium membership with monthly, quarterly, and annual subscription options.
How do you keep my personal information and data private and safe?
We use NIST-compliant security practices to help protect the security of personal information you provide to us and the information we collect automatically. Before we work with third-party vendors, we ensure they use industry-accepted security practices.
We keep your personal data safe, private, and always secure, and you can read more about those measures
here
.
I forgot my password. What should I do?
If you forgot your password or are having any trouble logging in, please contact us at
support@remble.com
or use the form above to send a message. Our team will be in touch as soon as possible to get you back into your account.
How do I manage or cancel my subscription?
To cancel your subscription:
Log into your account.
Tap “Profile” and then “Subscriptions”.
Tap “Cancel Subscription” to disable it from auto-renewing at the end of the current billing cycle.
At the end of your billing cycle, you’ll be downgraded to a freemium account and will lose access to Premium features and content.
If you have trouble or would like to delete your account altogether, please send an email to
support@remble.com
and we can help.
How do I report technical issues and bugs?
We’re sorry you’re experiencing glitches. Please report them directly to us using the form below or by emailing us at
support@remble.com
.
I'm interested in partnering with Remble. How do I get in touch?
Great! We’d love to talk. If you are a coach, influencer, or maintain an audience that would benefit from Remble’s courses and content, you could earn a commission when you send new members our way. Learn more about our Partner Program and apply to be a Partner
here
.
If you are interested in purchasing Remble for your workspace or other community, please send us an email at
partners@remble.com
.
I'm a therapist and would like to contribute content. How do I get in touch?
If you’re a licensed therapist interested in collaborating with Remble to develop content, please send us an email at
content@remble.com
. We’ll be in touch with additional details, including our compensation structure for submissions.
Still have questions?
Reach out to us using the form below.
Contact Us
Please enter the details of your request or simply email
support@remble.com
and a member of our team will respond as soon as possible.
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