Contact Us

Outline graphic depicting hand nurturing a heart

Common Questions

Is Remble free?

Providing affordable access to quality mental health resources is important to us, so we make certain portions of the app free to use, including articles, an AI chat, and daily videos from therapists. For those interested in longer, more in-depth courses and activities, we also offer a premium membership with monthly and annual subscription options.

How do you keep my personal information and data private and safe?

We follow industry best-practices in security to help protect the personal information you provide to us and the information we collect automatically. Before we work with third-party vendors, we ensure they use industry-accepted security practices as well.
‍
We keep your personal data safe, private, and always secure, and you can read more about those measures here.

I forgot my password. What should I do?

If you forgot your password or are having any trouble logging in, please contact us at support@remble.com or use the form above to send a message. Our team will be in touch as soon as possible to get you back into your account.

How do I manage or cancel my subscription?

To cancel your subscription:

Log into your account.
Tap “Profile” and then “Subscriptions”.
Tap “Cancel Subscription” to disable it from auto-renewing at the end of the current billing cycle.
At the end of your billing cycle, you’ll be downgraded to a freemium account and will lose access to Premium features and content.

If you have trouble or would like to delete your account altogether, please send an email to support@remble.com and we can help.

How do I report technical issues and bugs?

We’re sorry you’re experiencing glitches. Please report them directly to us using the form below or by emailing us at support@remble.com.

I'm interested in partnering with Remble. How do I get in touch?

Great! We’d love to talk. Please send us an email at bryan@remble.com

I'm a therapist and would like to contribute content. How do I get in touch?

If you’re a licensed therapist interested in collaborating with Remble to develop content, please send us an email at joseph@remble.com. We’ll be in touch with additional details, including our compensation structure for submissions.

Still have questions? Reach out to us using the form below.

Common Questions

Contact Us

Please enter the details of your request or simply email support@remble.com and a member of our team will respond as soon as possible.

Customers

Company

Support